DC Shipper

Axis Communications; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

IPEX is a leading supplier of advanced plastic piping systems. We are seeking a dedicated Shipper based in Charlotte, NC.

You will coordinate shipments, manage transportation logistics, and act as the primary contact for customers and drivers to ensure on-time delivery and exceptional service. Ideal candidates have a college diploma or degree and at least 3 years in shipping/logistics, with strong MS Office skills and a focus on accuracy and customer satisfaction.

Qualifications

• College diploma or degree; 3 years in shipping/logistics/transportation.
• Strong MS Office, Outlook, Excel and Word skills.
• Excellent communication, teamwork and customer service.
• Attention to detail and accuracy.

Responsibilities

• Coordinate and assign orders as released, considering delivery timelines and destination requirements.
• Maintain picking sequences based on order priority and warehouse zoning.
• Manage and prioritize urgent shipments and customer pick-ups.
• Utilize Transportation Management System (TMS) to select effective carrier solutions.
• Dispatch orders and transfers per service and quality standards.
• Monitor and track shipments via phone and online systems.
• Respond to customer inquiries and provide order/delivery updates.
• Serve as primary contact for drivers and customer pick-ups at shipping desk.
• Prepare and process Bills of Lading (BOLs) accurately and efficiently.
• Maintain compliant records and filing systems (BOLs, Sales Orders, RMAs) per C-TPAT requirements.

Skills

Communication skills

Teamwork

Customer service

Attention to detail

Adaptability

Education

College diploma or degree

Tools

MS Office

Outlook

Excel

Word

Job description

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have an exciting opportunity as a Shipper. This role is based in Charlotte, North Carolina and reports to the Distribution Center Manager. Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters!

Job Summary

As a Shipper, you'll play a critical role in ensuring customer orders and transfers are shipped accurately, efficiently, and on time. In this role, you'll work closely with our Traffic Department and cross-functional teams to coordinate shipments, manage transportation logistics, and deliver an exceptional customer experience. As a key point of contact for customers and drivers, you'll represent IPEX with professionalism while helping maintain our high standards of service and quality.

Principal Responsibilities

• Coordinate and assign orders as they are released, considering delivery timelines and destination requirements
• Maintain picking sequences based on order priority and warehouse zoning to support efficient operations
• Manage and prioritize urgent shipments and customer pick-ups
• Utilize our Transportation Management System (TMS) to select the most effective carrier solutions
• Dispatch orders and transfers in accordance with IPEX service and quality standards
• Monitor and track shipments through phone and online systems
• Respond to customer inquiries and provide updates on orders and deliveries
• Serve as the primary contact for drivers and customer pick-ups at the shipping desk
• Prepare and process Bills of Lading (BOLs) accurately and efficiently, ensuring all documentation is complete
• Maintain organized and compliant records and filing systems, including BOLs, Sales Orders, RMAs, and other transportation documents in accordance with C-TPAT requirements

Qualifications & Experience

• College diploma or degree, and/or a minimum of 3 years of experience in a similar shipping, logistics, or transportation role
• Strong working knowledge of Microsoft Office applications, including Outlook, Excel, and Word
• Excellent communication, teamwork, and customer service skills
• Ability to adapt to changing priorities and workload demands
• Strong attention to detail and commitment to accuracy
• Completion of certification/training will be required for Transportation of Dangerous Goods, WHMIS and C-TPAT

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at [e-mail]