Logistics Shipper & Dispatch Specialist

Axis Communications; Charlotte (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

IPEX is a leading supplier of advanced plastic piping systems. We are seeking a dedicated Shipper based in Charlotte, NC.

You will coordinate shipments, manage transportation logistics, and act as the primary contact for customers and drivers to ensure on-time delivery and exceptional service. Ideal candidates have a college diploma or degree and at least 3 years in shipping/logistics, with strong MS Office skills and a focus on accuracy and customer satisfaction.

Qualifications

• College diploma or degree; 3 years in shipping/logistics/transportation.
• Strong MS Office, Outlook, Excel and Word skills.
• Excellent communication, teamwork and customer service.
• Attention to detail and accuracy.

Responsibilities

• Coordinate and assign orders as released, considering delivery timelines and destination requirements.
• Maintain picking sequences based on order priority and warehouse zoning.
• Manage and prioritize urgent shipments and customer pick-ups.
• Utilize Transportation Management System (TMS) to select effective carrier solutions.
• Dispatch orders and transfers per service and quality standards.
• Monitor and track shipments via phone and online systems.
• Respond to customer inquiries and provide order/delivery updates.
• Serve as primary contact for drivers and customer pick-ups at shipping desk.
• Prepare and process Bills of Lading (BOLs) accurately and efficiently.
• Maintain compliant records and filing systems (BOLs, Sales Orders, RMAs) per C-TPAT requirements.

Skills

Communication skills

Teamwork

Customer service

Attention to detail

Adaptability

Education

College diploma or degree

Tools

MS Office

Outlook

Excel

Word

Job description

IPEX is a leading supplier of advanced plastic piping systems. We are seeking a dedicated Shipper based in Charlotte, NC.

You will coordinate shipments, manage transportation logistics, and act as the primary contact for customers and drivers to ensure on-time delivery and exceptional service. Ideal candidates have a college diploma or degree and at least 3 years in shipping/logistics, with strong MS Office skills and a focus on accuracy and customer satisfaction.