Shipper

Silver-Line Plastics; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

IPEX is seeking a Shipper based in Fort Pierce, Florida. You will coordinate customer orders and transfers, ensuring accurate, on-time shipments and strong service levels. Collaborate with the Traffic Department and cross-functional teams to optimize transportation logistics and customer experience.

You will serve as the primary contact for drivers and customers at the shipping desk, handling BOLs and documentation while maintaining compliant records and delivering a high standard of service.

Qualifications

• College diploma or degree required or equivalent experience.
• 2+ years in shipping, logistics, or transportation roles.
• Excellent communication, teamwork and customer service skills.
• Proven ability to adapt to changing priorities and workloads.
• Strong attention to detail and accuracy.

Responsibilities

• Coordinate and assign orders as they are released based on delivery timelines.
• Maintain picking sequences to support efficient operations.
• Prioritize urgent shipments and customer pickups.
• Use Transportation Management System (TMS) to select carriers.
• Dispatch orders and transfers per service and quality standards.
• Monitor shipments via phone and online systems and provide updates.
• Be primary contact for drivers and customers at the shipping desk.
• Prepare and process Bills of Lading (BOLs) and ensure documentation.
• Maintain compliant records of transportation documents (BOLs, RMAs, etc.).

Skills

Communication

Teamwork

Customer service

Adaptability

Attention to detail

Education

College diploma or degree

Tools

Microsoft Office

Outlook

Excel

Word

Job description

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently have an exciting opportunity as a Shipper. This role is based in Fort Pierce, Florida and reports to the Distribution Center Manager.

Do not miss the opportunity to join a diverse group of people-centric professionals, thought leaders and rapid thinkers, entrepreneurs in spirit and status quo-fighters!

Job Summary

As a Shipper, you’ll play a critical role in ensuring customer orders and transfers are shipped accurately, efficiently, and on time. In this role, you'll work closely with our Traffic Department and cross-functional teams to coordinate shipments, manage transportation logistics, and deliver an exceptional customer experience. As a key point of contact for customers and drivers, you'll represent IPEX with professionalism while helping maintain our high standards of service and quality.

Principal Responsibilities

• Coordinate and assign orders as they are released, considering delivery timelines and destination requirements
• Maintain picking sequences based on order priority and warehouse zoning to support efficient operations
• Manage and prioritize urgent shipments and customer pick-ups
• Utilize our Transportation Management System (TMS) to select the most effective carrier solutions
• Dispatch orders and transfers in accordance with IPEX service and quality standards.
• Monitor and track shipments through phone and online systems
• Respond to customer inquiries and provide updates on orders and deliveries
• Serve as the primary contact for drivers and customer pick-ups at the shipping desk
• Prepare and process Bills of Lading (BOLs) accurately and efficiently, ensuring all documentation is complete
• Maintain organized and compliant records and filing systems, including BOLs, Sales Orders, RMAs, and other transportation documents in accordance with C-TPAT requirements

Qualifications & Experience

• College diploma or degree, and/or a minimum of 2 years of experience in a similar shipping, logistics, or transportation role
• Strong working knowledge of Microsoft Office applications, including Outlook, Excel, and Word
• Excellent communication, teamwork, and customer service skills
• Ability to adapt to changing priorities and workload demands
• Strong attention to detail and commitment to accuracy

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at [e-mail]