Shipper & Logistics Dispatch Coordinator

Axis Communications; Town of Florida (NY); On-site; USD 32,000 - 45,000; Full time

Job summary

IPEX is seeking a Shipper to coordinate orders, manage warehouse sequencing, and ensure on-time delivery. You'll work with the Traffic Department and cross-functional teams to optimize transportation logistics and provide excellent customer service.

You'll serve as the main contact for drivers and customers, prepare BOLs, and maintain compliant records. Strong communication, attention to detail, and adaptability are essential in a fast-paced environment at our Fort Pierce facility.

Qualifications

• College diploma or degree, and/or a minimum of 2 years in shipping/logistics.
• Proficient in MS Office (Outlook, Excel, Word).
• Excellent communication and customer service skills.
• Ability to adapt to changing priorities and workload.
• Strong attention to detail and accuracy.

Responsibilities

• Coordinate and assign orders as they are released, considering delivery timelines.
• Maintain picking sequences based on order priority and warehouse zoning.
• Manage and prioritize urgent shipments and customer pick-ups.
• Utilize Transportation Management System (TMS) to select carrier solutions.
• Dispatch orders and transfers in line with service standards.
• Monitor and track shipments via phone and online systems.
• Respond to customer inquiries and provide order updates.
• Serve as the primary contact for drivers and customer pick-ups at the shipping desk.
• Prepare and process Bills of Lading (BOLs) accurately and efficiently.
• Maintain organized records and filing systems including BOLs and orders in accordance with requirements.

Skills

Communication

Teamwork

Customer service

Attention to detail

Adaptability

Education

College diploma or degree

Tools

Microsoft Office

Job description

IPEX is seeking a Shipper to coordinate orders, manage warehouse sequencing, and ensure on-time delivery. You'll work with the Traffic Department and cross-functional teams to optimize transportation logistics and provide excellent customer service.

You'll serve as the main contact for drivers and customers, prepare BOLs, and maintain compliant records. Strong communication, attention to detail, and adaptability are essential in a fast-paced environment at our Fort Pierce facility.