Shipboard Excursions & Events Director

Socket.dev; Alaska; On-site; USD 83,000 - 138,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with match

Travel, room and board provided

Uniforms and training provided

Job summary

American Cruise Lines seeks a Cruise & Excursions Director to lead onboard entertainment and shoreside excursion programs for the 2026 season. The role blends guest engagement, event management, and vendor coordination across destinations while upholding shipboard safety and service standards.

You'll supervise excursions, coordinate logistics with vendors, and present engaging briefings to guests, serving as a brand ambassador and ensuring a seamless ship‑to‑shore guest experience.

Qualifications

• Bachelor’s Degree in hospitality, tourism, or event management is preferred.
• Proficiency in Microsoft Office Suite applications.
• Enthusiasm, confidence, and a can-do attitude.
• Strong public speaking skills.
• Strong social skills.
• Strong critical thinking skills; production and presentation.
• Basic knowledge of audio/visual equipment required.
• Excellent time management and attention to detail.
• Strong knowledge of U.S. Geography preferred.
• TWIC credential is required.
• Ability to perform essential functions with or without accommodation.

Responsibilities

• Schedule and execute engaging entertainment, enrichment and activity programs that enhance and elevate the guest experience.
• Create the Ship to Shore.
• Effectively communicate to guests via the shipboard daily program and PA system.
• Be extraordinarily well‑versed in the cruising region, ports of call and excursions offered.
• Confirm and adjust shore excursions, explorations, adventures and transfers.
• Greet guests as they depart for and return from shore excursions.
• Accompany guests on daily excursions as a company representative and brand ambassador.
• Coordinate logistics with vendors, coach companies, guides, ground operators and entertainers.
• Accommodate guest requests, including personalized arrangements.
• Socialize with guests during meals and events.
• Make PA announcements as the voice of the cruise.
• Present Officer’s Introduction and Excursions Briefing to guests.
• Assist in the delivery of Safety Briefing with the Captain.
• Ensure lounges are prepared for activities; manage A/V and setup.
• Meet with guest speakers and entertainers to review scheduling.
• Promote on-board sales and brand loyalty.
• Report regularly to Home Office on cruise status and guest issues.

Skills

Public speaking

Strong social skills

Time management

Presentation skills

Enthusiasm

Attention to detail

Collaboration

Problem solving

Education

Bachelor’s degree in hospitality, tourism, or event management

Tools

Microsoft Office

A/V equipment

Job description

American Cruise Lines seeks a Cruise & Excursions Director to lead onboard entertainment and shoreside excursion programs for the 2026 season. The role blends guest engagement, event management, and vendor coordination across destinations while upholding shipboard safety and service standards.

You'll supervise excursions, coordinate logistics with vendors, and present engaging briefings to guests, serving as a brand ambassador and ensuring a seamless ship‑to‑shore guest experience.