Shipboard Assistant Housekeeping Manager

The Walt Disney Company; Lincoln (NE); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Major Medical Coverage

Short & Long Term Disability

Life Insurance

Retirement Savings Plan

Job summary

The Walt Disney Company is seeking an Assistant Housekeeping Manager for a shipboard role aboard Disney Cruise Line. You will lead housekeeping operations, oversee guest staterooms, crew areas, and public spaces, and ensure top-tier cleanliness and safety aboard the vessel.

You will report to the Housekeeping Manager and guide a diverse team, coordinating with other departments to exceed guest expectations and deliver magical onboard experiences in a dynamic marine environment.

Qualifications

• Minimum 2 years housekeeping leadership experience on ships or 200+ room 5 Star hotel within the last 4 years.
• Demonstrated ability to lead a diverse team.
• Strong verbal and written communication skills.
• Ability to multitask and make decisions under pressure.
• Strong partnering and relationship skills with various leaders.
• Proficiency with PC-based databases and cloud-based maintenance reporting tools.
• Knowledge of housekeeping operations, safety standards, and regulatory guidelines (USPH, MLC).

Responsibilities

• Manage assigned area including guest staterooms, crew accommodations, public areas, and deck operations.
• Uphold high standards of cleanliness and maintenance aboard the ship.
• Conduct daily area inspections and ensure compliance with Show quality and USPH standards.
• Ensure accurate time recording in company systems for crew members.
• Schedule and assign tasks for housekeeping team.
• Resolve guest issues promptly and professionally.
• Perform daily and quarterly inspections of staterooms and common areas.
• Ensure compliance with USPH and Coast Guard regulations.
• Oversee use of housekeeping equipment and chemicals.
• Supervise luggage handling on embark/debark days.
• Lead department meetings and daily pre-shift briefings.
• Provide leadership and development for team members.

Skills

Leadership

Communication

Multitasking

Decision making

Cross-functional partnership

Microsoft Office

PC databases

Maintenance reporting systems

Knowledge of USPH/MLC guidelines

Education

Hospitality management degree or equivalent

Tools

Microsoft Office

Job description

The Walt Disney Company is seeking an Assistant Housekeeping Manager for a shipboard role aboard Disney Cruise Line. You will lead housekeeping operations, oversee guest staterooms, crew areas, and public spaces, and ensure top-tier cleanliness and safety aboard the vessel.

You will report to the Housekeeping Manager and guide a diverse team, coordinating with other departments to exceed guest expectations and deliver magical onboard experiences in a dynamic marine environment.