Shift Supervisor Trainee

CVS Health; Medford (MA); On-site; USD 22,041 - 35,817; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company contributions

Employee stock purchase plan

Wellness programs

Tuition assistance

Job summary

A leading healthcare company is seeking a Shift Supervisor Trainee to develop supervisory skills and support retail operations. The role involves supervising staff, assisting customers, and promoting exceptional service in a retail environment. Ideal candidates should have strong communication skills, analytical ability, and flexibility in work hours. This position offers a pay range of $16.00 - $26.00 per hour, along with comprehensive benefits.

Qualifications

• Effective communication with store management and crew.
• Ability to work a flexible schedule including mornings and weekends.
• Experience in retail is preferred.

Responsibilities

• Supervise the store’s crew and manage activities.
• Assist customers with questions and complaints.
• Promote CVS customer service culture and confidentiality.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Computer skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term position that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to develop future supervisory responsibilities, completes basic operations and management skills training, and learns key aspects of the business, including building customer loyalty through exceptional service and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible for consideration for promotion to open Operations Supervisor or Shift Supervisor positions. These leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service.

Essential Functions

• Management: Work effectively with store management and store crews.
• Supervise the store’s crew by assigning, directing, and following up on all activities.
• Effectively communicate information to and from store management and crews.
• Customer Service: Assist customers with their questions, problems, and complaints.
• Promote CVS customer service culture (greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

Required Qualifications

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, and work overtime as needed.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or Equivalent Preferred but Not Required.

Anticipated Weekly Hours

24

Time Type

Part time

Pay Range

$16.00 - $26.00 per hour. This range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues, including wellness screening, tobacco cessation and weight management programs, confidential counseling, and financial coaching.
• Benefit solutions that address the different needs and preferences of colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional, and financial wellness of our colleagues and their families to help them be the healthiest they can be.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

We anticipate the application window for this opening will close on: 02/15/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.