Shift Supervisor Trainee

CVS Health; Fairfield (CT); On-site; USD 25,278 - 37,677; Full time

Benefits offered by this job

Affordable medical plan options

401(k) with company matching

Employee stock purchase plan

Paid time off

Flexible work schedules

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Fairfield, Connecticut. This entry-level role prepares candidates for supervisory positions by providing training in management and customer service. Responsibilities include supervising the store crew, assisting customers, and ensuring adherence to company policies. Ideal candidates should possess strong communication and analytical skills, with the ability to work a flexible schedule. Competitive pay and great benefits are offered, with anticipated work hours of 40 per week.

Qualifications

• Ability to work a flexible schedule, including mornings, overnights, and weekends.
• Experience in retail preferred, but not required.

Responsibilities

• Supervise the store's crew and manage daily operations.
• Assist customers with questions and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Computer skills

Customer service skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry‑level, short‑term role that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

Essential Functions

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.
• Management:
• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Customer Service:
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or Equivalent Preferred but Not Required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$18.35 - $27.35

Great Benefits for Great People

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/08/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.