Shift Supervisor Trainee

CVS Health; Charlotte (NC); On-site; USD 22,730 - 33,062; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Wellness screenings

Tuition assistance

Job summary

A leading health solutions company in Charlotte is seeking a Shift Supervisor Trainee to prepare for future supervisory roles. This entry-level position involves training in operations and management skills, managing store staff, and enhancing customer service. The ideal candidate will possess strong communication skills, the ability to work flexible hours, and some experience in retail. This role offers a pay range of $16.50 - $24.00 per hour, benefits, and the potential for promotion based on performance.

Qualifications

• Experience in retail preferred.

Responsibilities

• Manage store staff effectively and communicate with management.
• Assist customers with questions and maintain confidentiality.
• Promote CVS customer service culture.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Customer service

Ability to work a flexible schedule

Education

High School Diploma or Equivalent

Job description

Shift Supervisor Trainee

Join to apply for the Shift Supervisor Trainee role at CVS Health

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

Essential Functions

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, and to work overtime as needed.
• Manage store staff: work effectively with store management and store crews; supervise the store’s crew through assigning, directing and following up of all activities; effectively communicate information to and from store management and crews.
• Customer Service: assist customers with their questions, problems and complaints; promote CVS customer service culture (greeting, offering help, and thanking); handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers; maintain customer/patient confidentiality.

Preferred Qualifications

• Experience in retail

Education

High School Diploma or Equivalent Preferred But Not Required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is $16.50 - $24.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Application window closes on: 03/08/2026.