Shift Supervisor Trainee

CVS Health; Pennsburg (Montgomery County); On-site; USD 22,041 - 33,062; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Wellness screenings and counseling

Tuition assistance

Job summary

A leading pharmacy company is looking for a Shift Supervisor Trainee to prepare for higher-level supervisory roles. Responsibilities include supervising store crews, communicating effectively with management, and ensuring a positive customer experience. Preferred qualifications include retail experience. This is a part-time position with a pay range of $16.00 - $24.00 per hour.

Qualifications

• Effective communication with store management and crews.
• Ability to supervise store crew activities.
• Skills in handling customer relations issues.

Responsibilities

• Supervise the store’s crew through assigning and directing activities.
• Assist customers with questions and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Flexible schedule

Education

High School Diploma or Equivalent

Job description

Shift Supervisor Trainee role at CVS Health

Position Summary

The Shift Supervisor Trainee role is an entry‑level, short‑term position that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

Essential Functions

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.

• Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Communicate information both to and from store management and crews
• Assist customers with questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
• Maintain customer/patient confidentiality

Preferred Qualifications

• Experience in retail

Education

High School Diploma or Equivalent Preferred but Not Required.

Anticipated Weekly Hours

20

Time Type

Part time

Pay Range

The typical pay range for this role is $16.00 - $24.00.

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great Benefits For Great People

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits.

We anticipate the application window for this opening will close on: 02/28/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.