Shift Supervisor Trainee

CVS Health; Dallas (TX); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

No-cost wellness programs

Tuition assistance

Flexible work schedules

Job summary

A leading health solutions company is seeking a Shift Supervisor Trainee in Dallas, Texas. This entry-level role prepares candidates for higher-level supervisory responsibilities. The position involves developing a training plan, managing store crew activities, and promoting exceptional customer service. Ideal candidates should have retail experience, strong analytical skills, and flexibility in scheduling. Competitive pay offers $16.00 to $24.00 per hour.

Qualifications

• Experience in retail preferred.
• Ability to work a flexible schedule, including early-morning, overnight, weekend shifts.

Responsibilities

• Develop and follow a training plan for supervisory roles.
• Perform basic operations and management assignments.
• Assist in building customer loyalty through exceptional service.
• Manage store crew activities.
• Communicate information between management and crew.
• Assist customers with questions and complaints.
• Promote customer service culture.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Computer skills

Customer service

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. We do it all with heart, each and every day.

Position Summary

The Shift Supervisor Trainee role is an entry‑level, short‑term position that prepares an employee to perform a higher‑level supervisory role, such as Operations Supervisor or Shift Supervisor. The trainee performs work as directed to prepare for future supervisory responsibilities, completes basic operations and management skills training, and learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

Essential Functions

Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including early‑morning, overnight, weekend shifts and overtime as needed.

Responsibilities

• Develop and follow a training plan to prepare for higher‑level supervisory roles.
• Perform basic operations and management assignments as directed.
• Assist in building customer loyalty through exceptional service.
• Manage and supervise store crew by assigning, directing, and following up on activities.
• Communicate information between store management and crew.
• Assist customers with questions, problems, and complaints.
• Promote the CVS customer service culture by greeting, offering help, and thanking customers.
• Handle all customer relations issues and maintain confidentiality.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or Equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$16.00 - $24.00 per hour.

Great Benefits For Great People

• Affordable medical plan options, a 401(k) plan with matching company contributions, and an employee stock purchase plan.
• No‑cost wellness programs, including screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions that address the different needs and preferences of colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

We anticipate the application window for this opening will close on: 01/26/2026.