Shift Supervisor Trainee

CVS Health; Melbourne (FL); On-site; USD 22,041 - 35,817; Full time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company matching

Tuition assistance

Job summary

A leading health company in Florida is seeking a Shift Supervisor Trainee. This entry-level role prepares employees for future supervisory positions and involves essential functions such as supervising store crew, handling customer issues, and promoting customer service culture. A high school diploma is preferred, and candidates should have strong communication skills and the ability to work flexible hours. This full-time position offers competitive pay and various benefits.

Qualifications

• Ability to supervise the store’s crew effectively.
• Experience in retail preferred.

Responsibilities

• Supervise the store’s crew through assigning and directing activities.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture.

Skills

Deductive reasoning ability

Analytical skills

Advanced communication skills

Ability to work a flexible schedule

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

Essential Functions

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.
• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or Equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$16.00 - $26.00 per hour.

Great Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

We anticipate the application window for this opening will close on: 01/25/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.