Shift Supervisor Trainee

CVS Health; Austin (TX); On-site; USD 22,041 - 31,684; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with company matching

Employee stock purchase plan

Wellness screenings and confidential counseling

Paid time off and flexible work schedules

Job summary

A leading health and pharmacy company in Austin is seeking a Shift Supervisor Trainee to provide training for a supervisory role. This part-time position involves assisting customers, supervising store crew, and developing management skills in a flexible environment. Candidates should possess strong communication and customer service skills. The role offers a pay range of $16.00 - $23.00 per hour and various benefits.

Responsibilities

• Assist customers with their questions and complaints.
• Supervise the store’s crew through assigning and directing activities.
• Promote CVS customer service culture.

Skills

Strong communication skills

Customer service skills

Deductive reasoning ability

Analytical skills

Computer skills

Ability to work a flexible schedule

Education

High School Diploma or Equivalent

Job description

Join to apply for the Shift Supervisor Trainee role at CVS Health

Position Summary

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions.

Essential Functions

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.
• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.

Required Qualifications

No specific qualifications listed; strong communication and customer service skills are required.

Preferred Qualifications

• Experience in retail.

Education

High School Diploma or Equivalent (preferred but not required).

Anticipated Weekly Hours

20 hours.

Time Type

Part-time.

Pay Range

$16.00 - $23.00 per hour.

Benefits

• Affordable medical plan options, a 401(k) plan (including company matching), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address different needs and preferences, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Application window closes on 02/23/2026.