Shift Supervisor & Team Leader - Operations & Service

Jimmy John's Sandwiches; Fenton (MO); On-site; USD 38,000 - 46,000; Full time

Job summary

Jimmy John's Sandwiches is seeking a dedicated Shift Manager to oversee daily operations at a store location. You will act as the manager in charge in the absence of the Assistant Manager or General Manager, supervising 1 to 8 team members and ensuring adherence to Jimmy John’s policies and standards.

Your role includes leading shifts, coordinating staffing, delivering exceptional customer service, and maintaining food safety and cash-handling procedures.

Qualifications

• Lead and manage shifts as manager in charge of the store.
• Deploy team members to meet business demands and staffing needs.
• Communicate clearly, concisely and accurately for effective shift operations.
• Work the line and act as a role model at each station in the store.
• Ensure exceptional customer service on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegate routine and important tasks and decisions clearly and comfortably.
• Create an environment where Team Members are motivated to do their best.

Responsibilities

• Lead and manage shifts while acting as manager in charge of the store.
• Deploy team members as required to meet business demands and make necessary staffing decisions.
• Communicate clearly, concisely and accurately in order to ensure effective shift operations.
• Work the line. Perform all tasks related to Jimmy John’s operational standards.
• Be able to effectively work and act as a role model at each station in the store.
• Ensure exceptional customer service is delivered on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegation. Clearly and comfortably delegates both routine and important tasks and decisions.
• Create an environment in which Team Members are motivated to do their best.

Skills

Shift leadership

Staffing decisions

Communication

Line-work

Customer service

Food safety

Cash handling

Delegation

Team motivation

Job description

Jimmy John's Sandwiches is seeking a dedicated Shift Manager to oversee daily operations at a store location. You will act as the manager in charge in the absence of the Assistant Manager or General Manager, supervising 1 to 8 team members and ensuring adherence to Jimmy John’s policies and standards.

Your role includes leading shifts, coordinating staffing, delivering exceptional customer service, and maintaining food safety and cash-handling procedures.