Shift Lead & Store Operations Manager

Jimmy John's; Lebanon (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Jimmy John’s is seeking a proactive Shift Manager to oversee daily shift operations, drive sales performance, and uphold brand standards in the absence of the store leadership. You will supervise 1 to 8 team members, ensure top-notch customer service, and enforce food safety and cash-handling procedures.

As the shift leader, you will deploy staff, train teammates, and promote a positive, productive atmosphere.

Qualifications

• Demonstrated ability to lead a team on a shift.
• Strong communication and follow-through on procedures.
• Ability to train and mentor team members.

Responsibilities

• Lead and manage shifts while acting as manager in charge of the store.
• Deploy team members as required to meet business demands and make staffing decisions.
• Communicate clearly, concisely and accurately to ensure effective shift operations.
• Work the line and perform all tasks per Jimmy John’s standards.
• Ensure exceptional customer service is delivered on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegate routine and important tasks and decisions.
• Create an environment where Team Members are motivated to do their best.

Skills

People leadership

Shift management

Staffing decisions

Customer service

Food safety

Cash handling

Job description

Jimmy John’s is seeking a proactive Shift Manager to oversee daily shift operations, drive sales performance, and uphold brand standards in the absence of the store leadership. You will supervise 1 to 8 team members, ensure top-notch customer service, and enforce food safety and cash-handling procedures.

As the shift leader, you will deploy staff, train teammates, and promote a positive, productive atmosphere.