Shift Manager

Jimmy John's; St. Louis (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Work-life balance

Growth opportunities

Supportive team

Job summary

Jimmy John's is seeking a Shift Manager to oversee store operations, sales performance, and brand execution in the absence of higher management. You will supervise 1–8 team members and ensure compliance with policies and safety standards.

The role emphasizes staff leadership, customer service excellence, and operational integrity across all stations and shifts at our Missouri locations.

Qualifications

• Experience leading shifts and supervising small teams.
• Strong communication and frontline leadership skills.
• Knowledge of food safety and cash handling procedures.

Responsibilities

• Lead and manage shifts while acting as manager in charge of the store.
• Deploy team members to meet business demands and staffing needs.
• Communicate clearly to ensure effective shift operations.
• Work the line and model operational standards at all stations.
• Ensure exceptional customer service on every shift.
• Follow food safety, cash handling and operations policies.
• Ensure proper financial accountability during each shift.
• Delegate tasks and decisions to empower team members.
• Create an environment where Team Members are motivated.

Skills

Staff management

Customer service

Food safety

Cash handling

Communication

Delegation

Team motivation

Operational standards

Job description

Job Responsibilities:

A Shift Manager is responsible for the overall shift operations, sales performance and execution of brand excellence in a store in the absence of the Assistant Manager and/or General Manager. PIC’s typically supervise a staff of 1 to 8 team members and carry out management responsibilities consistent with Jimmy John’s policies, procedures and legal requirements.

Essential Responsibilities and Skills:

• Lead and manage shifts while acting as manager in charge of the store. Deploy team members as required to meet business demands and make necessary staffing decisions.
• Communicate clearly, concisely and accurately in order to ensure effective shift operations.
• Work the line. Perform all tasks related to Jimmy John’s operational standards. Be able to effectively work and act as a role model at each station in the store.
• Ensure exceptional customer service is delivered on every shift.
• Follow all food safety, cash handling and operations procedures and policies.
• Ensure proper financial accountability during each shift.
• Delegation. Clearly and comfortably delegates both routine and important tasks and decisions.
• Create an environment in which Team Members are motivated to do their best.

Company Introduction

Welcome to Randy James Inc., a proud Jimmy John’s franchisee and the largest, fastest-growing operator in Missouri. With 22 locations today and expanding to 28 by 2027, we make awesome sandwiches for the masses—fresh, fast, and without the grease.
We take care of people.
Named Jimmy John’s Franchisee of the Year in 2026, we strive to be the employer of choice in our communities. You’ll find competitive pay, great work-life balance, and a supportive team that values growth and success.Join us and help serve the best sandwiches around.