Shift Manager: Lead Fast-Paced Store Ops & Service

Jimmy John's; St. Louis (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Work-life balance

Growth opportunities

Supportive team

Job summary

Jimmy John's is seeking a Shift Manager to oversee store operations, sales performance, and brand execution in the absence of higher management. You will supervise 1–8 team members and ensure compliance with policies and safety standards.

The role emphasizes staff leadership, customer service excellence, and operational integrity across all stations and shifts at our Missouri locations.

Qualifications

• Experience leading shifts and supervising small teams.
• Strong communication and frontline leadership skills.
• Knowledge of food safety and cash handling procedures.

Responsibilities

• Lead and manage shifts while acting as manager in charge of the store.
• Deploy team members to meet business demands and staffing needs.
• Communicate clearly to ensure effective shift operations.
• Work the line and model operational standards at all stations.
• Ensure exceptional customer service on every shift.
• Follow food safety, cash handling and operations policies.
• Ensure proper financial accountability during each shift.
• Delegate tasks and decisions to empower team members.
• Create an environment where Team Members are motivated.

Skills

Staff management

Customer service

Food safety

Cash handling

Communication

Delegation

Team motivation

Operational standards

Job description

Jimmy John's is seeking a Shift Manager to oversee store operations, sales performance, and brand execution in the absence of higher management. You will supervise 1–8 team members and ensure compliance with policies and safety standards.

The role emphasizes staff leadership, customer service excellence, and operational integrity across all stations and shifts at our Missouri locations.