Shift Supervisor - Store Ops & Customer Service

CVS Health Corporation; Sparks (NV); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health Corporation in Sparks, NV is seeking a Shift Supervisor to support store management and drive store execution. You will lead staff when managers are not onsite and ensure opening/closing procedures are completed, with a focus on customer service and efficient operations.

The role requires flexible scheduling, including early mornings, overnights and weekends, and offers a chance to grow within a large retail health-care organization with comprehensive benefits.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Supervise the store crew and direct daily activities.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank)
• Maintain customer/patient confidentiality.
• Price merchandise and stock shelves.
• Execute displays, signage and inventory of weekly, promotional, and seasonal merchandise.
• Reset departments following planograms (POGs).

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Education

High School Diploma or Equivalent

Job description

CVS Health Corporation in Sparks, NV is seeking a Shift Supervisor to support store management and drive store execution. You will lead staff when managers are not onsite and ensure opening/closing procedures are completed, with a focus on customer service and efficient operations.

The role requires flexible scheduling, including early mornings, overnights and weekends, and offers a chance to grow within a large retail health-care organization with comprehensive benefits.