Shift Supervisor: Store Ops & Customer Care

CVS Health; Lago Vista (TX); On-site; USD 45,847,000 - 65,904,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to lead store staff and support the CVS Store Management team in daily operations. You will ensure opening and closing procedures are completed and help drive customer service excellence.

Responsibilities include supervising crews, handling customer questions, and maintaining merchandise presentation. Flexibility to work early mornings, overnights, and weekends is required, with a strong emphasis on safety and quality.

Qualifications

• Deductive reasoning ability and analytical skills required.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight and weekend shifts, with overtime as needed.

Responsibilities

• Lead store staff when managers are unavailable, ensuring store operations run smoothly.
• Provide excellent customer service and resolve questions or complaints per policy.
• Maintain merchandising standards, price merchandise, stock shelves, and reset departments per planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Flexibility

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to lead store staff and support the CVS Store Management team in daily operations. You will ensure opening and closing procedures are completed and help drive customer service excellence.

Responsibilities include supervising crews, handling customer questions, and maintaining merchandise presentation. Flexibility to work early mornings, overnights, and weekends is required, with a strong emphasis on safety and quality.