Shift Supervisor — Lead Customer Service & Store Ops

CVS Health; Wellesley (MA); On-site; USD 23,419 - 35,817; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in delivering strong store execution and customer experience. You will lead staff in the absence of a manager, ensure opening/closing procedures are completed, and reinforce a CVS customer‑centric environment.

The role emphasizes supervision, effective communication, and adaptability with a flexible schedule including early mornings, overnights, and weekends.

Qualifications

• Deductive reasoning ability and analytical skills required.
• Strong communication and supervision capabilities expected.
• Flexible schedule including early mornings, overnights, and weekends may be required.

Responsibilities

• Lead store staff when no manager is onsite and support store management in execution.
• Deliver excellent customer service and resolve issues to promote CVS customer loyalty.
• Assist in merchandising, shelf stocking, and maintaining displays per planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team in delivering strong store execution and customer experience. You will lead staff in the absence of a manager, ensure opening/closing procedures are completed, and reinforce a CVS customer‑centric environment.

The role emphasizes supervision, effective communication, and adaptability with a flexible schedule including early mornings, overnights, and weekends.