Shift Supervisor - Store Operations & Team Leader

Arc Thrift Stores; Denver (CO); On-site; USD 42,000 - 58,000; Full time

Job summary

Arc Thrift Stores in Denver seeks a Relief Supervisor to manage store operations during shifts, optimizing sales performance and ensuring staffing, training, merchandising, and safety standards. You will supervise employees, coordinate with management, and support cash handling and customer service initiatives.

The role requires strong leadership, communication, and the ability to train a diverse workforce in a fast-paced retail setting.

Qualifications

• Knowledge of store staffing and training requirements.
• Ability to ensure merchandised, clean stores and adequate change reserves.
• Ability to supervise, train and direct staff.
• Ability to implement customer service programs and safety guidelines.
• Experience with banking/cash handling procedures.

Responsibilities

• Ensure the store is adequately staffed during shifts.
• Train new employees and supervise daily activities.
• Keep store merchandised, clean, and properly stocked.
• Assist cashier and support cash handling.
• Provide safety coaching and report safety concerns to management.
• Maintain attendance records and produce performance reports.
• Follow closing procedures and secure the store at close.

Skills

Staffing

Training

Merchandising

Cash handling

Safety coaching

Performance reporting

Attendance tracking

Closing procedures

Donation prep

Leadership

Education

Diversity experience

Experience with developmental disabilities

Good judgment

Communication skills

Job description

Arc Thrift Stores in Denver seeks a Relief Supervisor to manage store operations during shifts, optimizing sales performance and ensuring staffing, training, merchandising, and safety standards. You will supervise employees, coordinate with management, and support cash handling and customer service initiatives.

The role requires strong leadership, communication, and the ability to train a diverse workforce in a fast-paced retail setting.