Relief Supervisor: Store Ops & Team Leader

Arc Thrift Stores; Pueblo (CO); On-site; USD 23,419 - 24,108; Full time

Job summary

Arc Thrift Stores in Pueblo, CO is seeking a Relief Supervisor to manage store operations during shifts and maximize sales performance. The role ensures adequate staffing, trains new hires, maintains proper merchandising, and oversees cash handling with a focus on safety and customer service.

The supervisor guides employees, enforces the customer service program, and prepares daily shift reports. This non-exempt, hourly position emphasizes teamwork, quality staffing, and efficient store

Qualifications

• Knowledge of styles and trends.
• Ability to identify merchandise quality and price it accordingly.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write employee warnings, which provide clear feedback to employees.
• Ability to effectively present information in one on one and small group situations to customers and employees.
• Ability to delegate and follow up to achieve established results.
• Ability to work as a productive member of a team.
• Experience working with a diverse workforce.
• Ability to work with individuals possessing developmental disabilities.
• Ability to use good judgment.
• Energy to take on fast-paced work.
• Strong written and verbal communication skills.
• Good listener.

Responsibilities

• Ensure staffing is adequate and trains new employees.
• Assist cashier as needed.
• Implement all aspects of the customer service program.
• Provide training and feedback to employees and community service workers.
• Promote safety guidelines and report safety concerns.
• Prepare daily performance reports and suggest actions to the store manager.
• Maintain attendance records for assigned departments.
• Follow banking and cash handling procedures.
• Ensure shopping carts are in store at closing.
• Close the store according to procedures.
• Prepare the production room for the next shift.
• Direct store employees during shifts.

Skills

Staffing management

Customer service

Communication

Teamwork

Training

Delegation

Operations awareness

Education

Diversity experience

Ability to work with individuals with developmental disabilities

Safety awareness

Clear communication

Good judgment

Tools

None

Job description

Arc Thrift Stores in Pueblo, CO is seeking a Relief Supervisor to manage store operations during shifts and maximize sales performance. The role ensures adequate staffing, trains new hires, maintains proper merchandising, and oversees cash handling with a focus on safety and customer service.

The supervisor guides employees, enforces the customer service program, and prepares daily shift reports. This non-exempt, hourly position emphasizes teamwork, quality staffing, and efficient store