Shift Operations Lead: Retail & Training

Arc Thrift Stores; Littleton (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

Arc Thrift Stores seeks a Relief Supervisor to manage daily store operations and drive sales during scheduled shifts. You will ensure adequate staffing, train new hires, keep the store properly merchandised and clean, and support cash handling and safety protocols.

You will also assist customers, implement the customer service program, and provide feedback to staff while coordinating with the store manager. Ideal candidates show strong communication and teamwork in a fast-paced retail setting.

Qualifications

• Experience supervising staff during shifts in a fast-paced retail environment.
• Ability to train new employees and maintain store standards.
• Strong customer service focus and safety awareness in daily operations.
• Clear written and verbal communication; ability to provide feedback and warnings as needed.
• Ability to delegate and follow up to achieve results.

Responsibilities

• Manage store operations to maximize sales during shifts.
• Ensure adequate staffing and proper merchandising.
• Assist cashier and maintain cash handling accuracy.
• Implement customer service program and provide employee training.
• Report to store manager and direct employees during shifts.

Skills

Staff supervision

Employee training

Customer service

Safety awareness

Communication

Team collaboration

Education

Experience with diverse workforce

Job description

Arc Thrift Stores seeks a Relief Supervisor to manage daily store operations and drive sales during scheduled shifts. You will ensure adequate staffing, train new hires, keep the store properly merchandised and clean, and support cash handling and safety protocols.

You will also assist customers, implement the customer service program, and provide feedback to staff while coordinating with the store manager. Ideal candidates show strong communication and teamwork in a fast-paced retail setting.