Shift Leader - Smooth Ops & Guest Experience

krispy; Portsmouth (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities

Medical, vision, and dental insurance

Employee discount program

401K plan

PTO

Life Insurance

Education Reimbursement

Adoption Assistance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme in Portsmouth, VA is seeking Shift Supervisors to master their craft and help ensure smooth, safe, clean, high‑quality operations on each shift. You will lead a busy team, support scheduling and training, and deliver the WOW experience to guests while nurturing an inclusive culture where everyone feels welcome and valued.

Ideal candidates have two years of relevant experience, at least one year supervising, and strong communication and problem‑solving skills; travel is limited and

Qualifications

• Two years of relevant experience.
• 1 year of experience supervising a team.
• Strong problem-solving skills.
• Effective communication skills, both written and verbal.
• Commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
• Must be 18 years of age or older.
• Travel Requirements: 0-10%.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.

Skills

Problem-solving

Communication

Job description

Krispy Kreme in Portsmouth, VA is seeking Shift Supervisors to master their craft and help ensure smooth, safe, clean, high‑quality operations on each shift. You will lead a busy team, support scheduling and training, and deliver the WOW experience to guests while nurturing an inclusive culture where everyone feels welcome and valued.

Ideal candidates have two years of relevant experience, at least one year supervising, and strong communication and problem‑solving skills; travel is limited and