Shift Supervisor: Service, Safety & Team Leadership

Burger King; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Burger King is seeking a Shift Manager to support day-to-day operations and foster a positive, productive environment in Grand Rapids. You will coach team members, ensure food safety, and drive service excellence on your shift.

Responsibilities include supervising staff, ensuring guest satisfaction, handling shift paperwork and cash deposits, maintaining a clean and safe workspace, training teammates, and monitoring performance while communicating with leadership.

Qualifications

• 6+ months of QSR or retail experience.
• Ability to lead a team with enthusiasm and fairness.
• Dependable and self-motivated.
• ServSafe certification is a plus.

Responsibilities

• Supervise and support team members during your shift.
• Ensure guest satisfaction through high standards of service and quality.
• Handle shift-related paperwork, cash handling, and deposits.
• Maintain a clean, safe, and organized environment.
• Train and coach team members.
• Monitor shift performance and communicate with leadership.

Skills

Leadership

Team training

Guest service

Job description

Burger King is seeking a Shift Manager to support day-to-day operations and foster a positive, productive environment in Grand Rapids. You will coach team members, ensure food safety, and drive service excellence on your shift.

Responsibilities include supervising staff, ensuring guest satisfaction, handling shift paperwork and cash deposits, maintaining a clean and safe workspace, training teammates, and monitoring performance while communicating with leadership.