Shift Leader: Team Coach & Service Excellence

Burger King; Des Moines (IA); On-site; USD 21,000 - 25,000; Full time

Job summary

Burger King is seeking a Shift Manager to support day-to-day restaurant operations in Des Moines. You will supervise team members on your shift, uphold food safety standards, and drive service excellence while managing shift paperwork and cash deposits.

You will train staff and monitor performance, collaborating with leadership to continuously improve guest experiences. The ideal candidate has 6+ months of QSR or retail experience, demonstrates leadership with enthusiasm and fairness, and is

Qualifications

• 6+ months of QSR or retail experience.
• Ability to lead a team with enthusiasm and fairness.
• ServSafe certification is a plus.

Responsibilities

• Supervise and support team members during your shift.
• Ensure guest satisfaction through high standards of service and quality.
• Handle shift-related paperwork, cash handling, and deposits.
• Maintain a clean, safe, and organized environment.
• Train and coach team members.
• Monitor shift performance and communicate with leadership.

Skills

Team leadership

Reliability

Self-motivation

Food safety awareness

Job description

Burger King is seeking a Shift Manager to support day-to-day restaurant operations in Des Moines. You will supervise team members on your shift, uphold food safety standards, and drive service excellence while managing shift paperwork and cash deposits.

You will train staff and monitor performance, collaborating with leadership to continuously improve guest experiences. The ideal candidate has 6+ months of QSR or retail experience, demonstrates leadership with enthusiasm and fairness, and is