Shift Supervisor - Retail Leader, Customer Service

CVS Health; Smiths Creek (MI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and performance. You will lead staff when managers are unavailable, ensuring smooth operations and completion of opening/closing tasks, while fostering a positive customer experience.

The role emphasizes strong communication, supervision, and adaptability to early morning, overnight, and weekend shifts. Full-time position with competitive benefits and a base hourly rate.

Qualifications

• Deductive reasoning ability and analytical skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule including some early morning, overnight and weekend shifts.

Responsibilities

• Lead store staff in the absence of a manager or Operations Supervisor.
• Ensure opening and closing procedures are completed accurately.
• Assist customers and resolve questions or complaints while maintaining confidentiality.
• Price merchandise, stock shelves, and manage displays and weekly promotions.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Overtime availability

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and performance. You will lead staff when managers are unavailable, ensuring smooth operations and completion of opening/closing tasks, while fostering a positive customer experience.

The role emphasizes strong communication, supervision, and adaptability to early morning, overnight, and weekend shifts. Full-time position with competitive benefits and a base hourly rate.