Shift Supervisor - Retail Leader, Customer Focus

CVS Health Corporation; Concord (MA); On-site; USD 23,000 - 36,000; Full time

Job summary

CVS Health Corporation in Concord, MA is hiring a Shift Supervisor to support store leadership, drive store execution, and build customer loyalty through excellent service. This role leads the team when a manager is not onsite and ensures opening and closing procedures are completed.

You will supervise crew, communicate with management, assist customers, merchandise, price, stock shelves, and reset departments according to planograms.

Qualifications

• Deductive reasoning ability, analytical skills, and computer skills required.
• Strong communication and supervisory abilities.
• Flexibility to work mornings, overnights, weekends and overtime.

Responsibilities

• Supervise store staff and ensure store operations run smoothly.
• Lead opening and closing procedures when manager is absent.
• Support store management and crews; communicate effectively.
• Assist customers and resolve complaints; promote CVS customer service.
• Maintain merchandise presentation and stock shelves; follow planograms.

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High School Diploma or Equivalent

Job description

CVS Health Corporation in Concord, MA is hiring a Shift Supervisor to support store leadership, drive store execution, and build customer loyalty through excellent service. This role leads the team when a manager is not onsite and ensures opening and closing procedures are completed.

You will supervise crew, communicate with management, assist customers, merchandise, price, stock shelves, and reset departments according to planograms.