Shift Supervisor - Retail Cannabis Lead

Trulieve; Gainesville (GA); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Paid time off

Résumé du poste

Trulieve is seeking a Shift Supervisor to support the General Manager in leading store personnel and daily operations at the Gainesville location. This role ensures customer satisfaction, adherence to state regulations, and consistent execution of company SOPs.

You will coach staff, manage inventory, and handle escalated patient issues while maintaining brand standards and confidentiality. This is a full-time on-site role with flexible evening/weekend availability.

Qualifications

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment, and understand safety procedures.
• Ability to interact with customers and team members respectfully and politely.

Responsabilités

• Assist the General Manager/Assistant General Manager in leadership and supervision of store personnel.
• Achieve key performance metrics and ensure efficient daily operation of the store.
• Ensure regulatory compliance and deliver exceptional customer experience.
• Open/close procedures and supervision of staff.
• Maintain brand standards in visual merchandising.
• Review and ensure compliance with SOPs and communicate changes to employees.
• Provide coaching, training and development to the team.
• Monitor and maintain store inventory.
• Handle and resolve patient issues and escalations.
• Maintain professional relationships with business partners.

Connaissances

People skills

Cash handling

Interpersonal communication

English proficiency

Formation

High School Diploma

Outils

POS system

Computer equipment

Description du poste

Trulieve is seeking a Shift Supervisor to support the General Manager in leading store personnel and daily operations at the Gainesville location. This role ensures customer satisfaction, adherence to state regulations, and consistent execution of company SOPs.

You will coach staff, manage inventory, and handle escalated patient issues while maintaining brand standards and confidentiality. This is a full-time on-site role with flexible evening/weekend availability.