Shift Supervisor - Lead Fast-Paced Team & Guest Experience

P.F. Chang's China Bistro, Inc.; Saint Petersburg (FL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid on the job training

Opportunities for advancement – weprom

Discounted meals

Employee referral program

Exclusive team member discounts

Closed on Thanksgiving and Christmas

Job summary

Pagoda Asian Grill by P.F. Chang’s is hiring a full-time Restaurant Shift Supervisor to lead during assigned shifts, provide exceptional customer service, and guide team members to deliver high standards. This role offers growth within a fast-paced environment and opportunities for advancement.

Join a growing quick-service restaurant focused on fresh ingredients, tasty dishes, and a positive dining experience. Flexible scheduling and on-the-job training are included.

Qualifications

• Experience in a restaurant or fast-food environment preferred.
• Strong leadership and communication skills.
• Ability to work in a fast-paced, high-energy environment.
• Basic math and cash handling skills.

Responsibilities

• Greet and assist customers with a friendly and welcoming attitude.
• Ensure an exceptional customer experience by maintaining cleanliness, orderliness, and service standards.
• Handle customer inquiries, concerns, and feedback professionally and efficiently.
• Supervise and motivate team members during the shift.
• Delegate tasks to ensure smooth operations.
• Provide guidance, training, and feedback to team members to improve performance.
• Oversee food preparation, including cooking, plating, and presentation to meet quality standards.
• Maintain a safe and clean work environment by following food safety guidelines.
• Monitor prep lists to minimize waste and ensure product availability.
• Assist in receiving and storing food and supplies.
• Accurately handle cash transactions and manage registers.
• Ensure cash drawers are accurate and report discrepancies.
• Complete shift reports including sales and inventory data.
• Communicate operational issues or concerns to the restaurant manager.

Skills

Leadership

Communication

Cash handling

Team supervision

Fast-paced environment

Job description

Pagoda Asian Grill by P.F. Chang’s is hiring a full-time Restaurant Shift Supervisor to lead during assigned shifts, provide exceptional customer service, and guide team members to deliver high standards. This role offers growth within a fast-paced environment and opportunities for advancement.

Join a growing quick-service restaurant focused on fresh ingredients, tasty dishes, and a positive dining experience. Flexible scheduling and on-the-job training are included.