Shift Supervisor: Lead with Craft & Community

Starbucks Corp.

Naperville (IL)

On-site

USD 25,000 - 33,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision insurance
Paid vacation
401(k) retirement plan with employer"s
Tuition coverage via Starbucks College

Job summary

Starbucks Corp. is seeking a shift supervisor in Naperville to lead daily operations, ensuring quality beverages and foods while maintaining a welcoming store environment. You will coach teammates, manage duties, and uphold safety and cash-handling standards during shifts.

The role emphasizes strong customer service, teamwork, and quick learning in a fast-paced retail setting, with potential benefits and developmental opportunities provided by the company.

Qualifications

  • Six months of experience in a role requiring constant interaction with customers.
  • Ability to direct the work of others and delegate tasks to teammates.
  • Strong oral communication and interpersonal skills.
  • Ability to learn quickly and work effectively in a team.
  • Comfort with cash handling and basic store safety procedures.

Responsibilities

  • Lead shift with craft and heart to create a welcoming Starbucks space for the community.
  • Ensure quality beverages and food products meet recipes and customer requests.
  • Oversee cash handling, safety, and security procedures during shifts.

Skills

Customer service
Leadership
Communication
Teamwork
Retail environment

Job description

Starbucks Corp. is seeking a shift supervisor in Naperville to lead daily operations, ensuring quality beverages and foods while maintaining a welcoming store environment. You will coach teammates, manage duties, and uphold safety and cash-handling standards during shifts.

The role emphasizes strong customer service, teamwork, and quick learning in a fast-paced retail setting, with potential benefits and developmental opportunities provided by the company.

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