Shift Supervisor — Lead Barista & Customer Experience

Starbucks Corp.; Naperville (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance (health) for you and

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage through Starbucks/ASU

Job summary

Starbucks Coffee Company in Naperville, IL is seeking a shift supervisor who leads with craft and heart, guiding a team to deliver warm, high‑quality beverages and food while creating a welcoming space for the community. You will mentor partners, manage daily operations, uphold store standards, and support a positive culture through effective communication and teamwork.

This role offers growth opportunities and comprehensive benefits as part of Starbucks' commitment to partner development and

Qualifications

• Maintain regular attendance and punctuality, with or without reasonable accommodation.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations.
• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

Responsibilities

• Lead shift operations to ensure quality beverages and service.
• Delegate tasks and coordinate teams during shifts.
• Maintain store safety, cash handling, and policy compliance.
• Provide exceptional customer service to foster community connections.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Coffee Company in Naperville, IL is seeking a shift supervisor who leads with craft and heart, guiding a team to deliver warm, high‑quality beverages and food while creating a welcoming space for the community. You will mentor partners, manage daily operations, uphold store standards, and support a positive culture through effective communication and teamwork.

This role offers growth opportunities and comprehensive benefits as part of Starbucks' commitment to partner development and