Shift Supervisor - Lead Coffee Craft & Team Coach

Starbucks Corp.; Naperville (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Tuition assistance

Paid time off

Job summary

Starbucks Corp. in Naperville, IL is seeking a dedicated Shift Supervisor to lead a fast-paced store with craft and heart.

You will partner with your fellow baristas to ensure the highest standards of beverage quality, food safety, and customer service while maintaining a welcoming environment for the community. This role requires reliable attendance, flexible hours, and the ability to delegate tasks to a team.

Qualifications

• Six (6) months of experience interacting with customers
• At least six (6) months of experience delegating tasks to two or more employees
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers
• Maintain regular and consistent attendance and punctuality
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays

Responsibilities

• Oversee shift operations and ensure beverage and food quality
• Direct and motivate team members to deliver excellent customer service
• Uphold store safety, policies, and cash handling during shifts
• Foster a welcoming environment for customers and partners

Skills

Customer service

Leadership

Cash handling

Team collaboration

Effective communication

Job description

Starbucks Corp. in Naperville, IL is seeking a dedicated Shift Supervisor to lead a fast-paced store with craft and heart.

You will partner with your fellow baristas to ensure the highest standards of beverage quality, food safety, and customer service while maintaining a welcoming environment for the community. This role requires reliable attendance, flexible hours, and the ability to delegate tasks to a team.