Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Homer Glen (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Tuition assistance

Job summary

Starbucks Corp. in Illinois seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, uphold quality beverages and food, and model consistent service during busy shifts.

This role emphasizes people leadership, attendance, and flexible hours, including mornings, evenings, weekends, and holidays. You will coach staff, delegate tasks, and maintain store safety and cash-handling standards.

Qualifications

• Regular attendance and punctuality, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, holidays.
• Six months in a role involving frequent customer interaction.
• Prepare beverages/food to standard recipes or customer modifications.
• Experience delegating tasks to others and coordinating two or more staff.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food, cash handling, and store safety and security.
• Coach and direct team members; model great customer service and teamwork.

Skills

Direct the team

Customer service

Communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. in Illinois seeks a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will supervise team members, uphold quality beverages and food, and model consistent service during busy shifts.

This role emphasizes people leadership, attendance, and flexible hours, including mornings, evenings, weekends, and holidays. You will coach staff, delegate tasks, and maintain store safety and cash-handling standards.