Shift Supervisor — Lead Craft & Community

Starbucks Corp.; Lincolnwood (IL); On-site; USD 20,664,000 - 28,930,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition assistance

Job summary

Starbucks Corp. in Lincolnwood, IL is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, supervise beverage and food preparation to standard recipes, and manage shift operations with a focus on quality and safety.

This role emphasizes teamwork, strong communication, and dependable attendance, plus opportunities for growth and comprehensive partner benefits.

Qualifications

• Experience in customer-facing roles with consistent attendance.
• Ability to lead a team and delegate tasks to others.
• Strong communication and interpersonal skills to engage customers and partners.

Responsibilities

• Direct and coach team members to prepare beverages and food to standard recipes.
• Oversee shift operations, ensuring quality, safety and store policies.
• Coordinate tasks among two or more employees and maintain service flow.
• Uphold cash handling procedures and store security.

Skills

Customer service

Communication

Team leadership

Cash handling

Retail knowledge

Interpersonal skills

Job description

Starbucks Corp. in Lincolnwood, IL is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach team members, supervise beverage and food preparation to standard recipes, and manage shift operations with a focus on quality and safety.

This role emphasizes teamwork, strong communication, and dependable attendance, plus opportunities for growth and comprehensive partner benefits.