Shift Supervisor: Lead Coffee Craft & Team

Starbucks Corp.; Bourbonnais (IL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan with company 
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Tuition coverage

Paid vacation and sick leave

Holiday pay

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, guiding a small team to deliver quality beverages and food in a welcoming store environment in Bourbonnais.

You will supervise staff, delegate tasks, and ensure cash handling and store safety while maintaining excellent customer service. This role requires flexible hours including mornings, evenings, weekends, and holidays, with growth opportunities and benefits.

Qualifications

• Six (6) months of experience in a position that interacted with customers and fulfilled their requests.
• Ability to delegate tasks to other employees and coordinate teams.

Responsibilities

• Lead with craft and heart to create a welcoming store environment.
• Prepare and coach beverages and food to standard recipes and customer customizations.
• Direct the work of others and ensure safety, cash handling, and store policies are followed.

Skills

Customer service

Team leadership

Effective communication

Retail knowledge

Interpersonal skills

Team collaboration

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, guiding a small team to deliver quality beverages and food in a welcoming store environment in Bourbonnais.

You will supervise staff, delegate tasks, and ensure cash handling and store safety while maintaining excellent customer service. This role requires flexible hours including mornings, evenings, weekends, and holidays, with growth opportunities and benefits.