Shift Supervisor: Lead, Train & Elevate Guest Experience

Primanti Bros; Pittsburgh (Allegheny County); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Disability insurance

Health insurance

Paid time off

Vision insurance

Job summary

Primanti Bros in Pittsburgh, PA is seeking a Shift Supervisor to lead a fast-paced team in a beloved, iconic brand. You will coach Players, manage daily operations, and ensure high standards for beverages, food, and guest experience.

The role emphasizes hands-on supervision, cash handling, inventory, and quality control with a culture of teamwork. Benefits include healthcare eligibility, paid PTO, flexible scheduling, free meals, and growth opportunities.

Qualifications

• Ability to read and write English.
• Ability to verbalize and clearly respond to Fans and Players.
• Stands/walks 100% of the shift.
• Lifts up to 50lbs, up to 20 times per shift; places items on high shelves and in walk-in cooler and/or freezer.
• Works frequently in damp, hot work environment.
• May use slicers or other kitchen machinery.

Responsibilities

• Assists with multiple administrative duties including ordering, receiving, inventory, and P&L controls.
• Trains potential Players.
• Provides direction to Players, evaluates, and coaches their performance.
• Assists management team with daily financial responsibilities (cash handling, daily deposits, authorizes comps & voids, etc.).
• Investigates and resolves food quality and service complaints.
• Oversees cleaning and maintenance of equipment and facility to ensure health and safety regulations are adhered to.
• Leads by example and fosters mentoring relationships.
• Operates a computer and all associated hardware or systems.
• May perform duties of Service Assistant, Line Cook, Server, or Bartender when needed.

Skills

English literacy

Verbal communication

Stamina

Team leadership

Tools

MS Office

LMS

Internet

Job description

Primanti Bros in Pittsburgh, PA is seeking a Shift Supervisor to lead a fast-paced team in a beloved, iconic brand. You will coach Players, manage daily operations, and ensure high standards for beverages, food, and guest experience.

The role emphasizes hands-on supervision, cash handling, inventory, and quality control with a culture of teamwork. Benefits include healthcare eligibility, paid PTO, flexible scheduling, free meals, and growth opportunities.