Shift Supervisor: Lead the Vibe & Guest Experience

Joe & the Juice / United Kingdom; Miami Beach (FL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Employee Discount

Health Insurance

Paid Sick Leave

New Parent Leave

Free coffee – duh’

Job summary

JOE & THE JUICE in Miami Beach is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, balance energy with standards, and support juicers to grow and shine.

You’ll manage daily operations, training, guest experiences, and sales focus while maintaining Pink Standards, a safe environment, and a team-first mindset. If you love fast-paced service and building real connections, this is your path to a dynamic career across cities and roles.

Qualifications

• 1–2 years of supervisory or team-lead experience.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• Proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

People management

Organizational skills

Communication skills

Stays calm under pressure

Customer service

Team-first mindset

Job description

JOE & THE JUICE in Miami Beach is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, balance energy with standards, and support juicers to grow and shine.

You’ll manage daily operations, training, guest experiences, and sales focus while maintaining Pink Standards, a safe environment, and a team-first mindset. If you love fast-paced service and building real connections, this is your path to a dynamic career across cities and roles.