Shift Supervisor: Lead the Vibe & Guest Experience

Joe & The Juice

Florida

On-site

USD 22,000 - 28,000

Full time

4 days ago

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Benefits offered by this job

Employee Discount

Health Insurance

Free coffee - duh'

Job summary

JOE & THE JUICE is seeking a Shift Supervisor to lead daily store operations and energize the team. You’ll oversee tasks, maintain cleanliness to Pink Standards, and coach juicers through our training mantra to deliver engaging guest experiences.

You’ll drive sales support, monitor targets, manage deliveries, and ensure energy stays high while keeping the store running smoothly and safely.

Qualifications

1-2 years of experience in a similar supervisory or team lead role.
Strong organizational and communication skills.
Ability to stay cool and lead under pressure.
Passion for people, service, and personal growth.
A proactive, hands-on approach with a team-first mindset.

Responsibilities

Daily Operations: Ensure the Daily Concept Workflow (DCWF) is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
Team Training: Support new juicers through our global training mantra: Knowledge - Training - Practice - Validation. Help build a confident and capable crew.
Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.