Shift Supervisor: Lead the Coffee Team & Craft Moments

Starbucks Corp.; Lowell (MI); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) with employer match

Paid vacation

Job summary

Starbucks Coffee Company in Lowell, MI is seeking a Shift Supervisor to lead store operations with craft and heart, ensuring fast, friendly service and high-quality beverages and food. You will coach teammates, uphold safety standards, and deliver a welcoming, efficient experience for every customer.

The role requires six months of customer-facing experience, ability to delegate tasks, strong communication, and teamwork.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others and delegate tasks.
• Strong written and spoken communication skills.
• Knowledge of the retail environment and store policies.

Responsibilities

• Lead store operations as a shift supervisor.
• Coach the preparation of beverages and food to standard recipes.
• Direct and coordinate tasks of team members to ensure service quality.
• Maintain safety, cash handling, and security procedures.
• Uphold store policies and provide a welcoming customer experience.

Skills

Customer service

Team leadership

Communication

Retail environment

Interpersonal skills

Dependability

Food/beverage prep

Delegation

Coaching

Job description

Starbucks Coffee Company in Lowell, MI is seeking a Shift Supervisor to lead store operations with craft and heart, ensuring fast, friendly service and high-quality beverages and food. You will coach teammates, uphold safety standards, and deliver a welcoming, efficient experience for every customer.

The role requires six months of customer-facing experience, ability to delegate tasks, strong communication, and teamwork.