Shift Supervisor: Lead Craft Coffee & Team Growth

Starbucks Corp.; Northville (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Tuition assistance

Paid time off

Job summary

Starbucks Coffee Company in Northville, MI seeks a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community while maintaining quality beverages and safe operations.

You will coach and mentor team members, delegate tasks, and ensure timely service across early mornings, evenings, weekends, and holidays. The role emphasizes customer interaction and adherence to store policies. Starbucks offers comprehensive benefits and growth opportunities.

Qualifications

• Six (6) months of experience in a position requiring constant interaction with customers and fulfilling requests.
• Ability to direct the work of others and coordinate tasks for two or more employees.
• Strong communication and interpersonal skills and knowledge of the retail environment.

Responsibilities

• Lead and coach team members to deliver quality beverages and food.
• Prepare and adjust beverages and ingredients per standard recipes or customer customizations.
• Direct work of others and coordinate tasks among team members to ensure smooth operations.

Skills

Leadership

Customer service

Delegation

Oral communication

Teamwork

Store operations

Job description

Starbucks Coffee Company in Northville, MI seeks a Shift Supervisor to lead with craft and heart, creating a welcoming space for the community while maintaining quality beverages and safe operations.

You will coach and mentor team members, delegate tasks, and ensure timely service across early mornings, evenings, weekends, and holidays. The role emphasizes customer interaction and adherence to store policies. Starbucks offers comprehensive benefits and growth opportunities.