Shift Supervisor: Craft Coffee & Team Leadership

Starbucks Corp.; Lapeer (MI); On-site; USD 16,531,000 - 22,042,000; Part time

Job summary

Starbucks Coffee Company in Lapeer, MI is seeking a Shift Supervisor to lead daily store operations with a focus on craft and heart. You will guide team members, ensure quality beverages and food, and create a welcoming environment for customers and the community.

The role requires at least 6 months of customer-facing experience, strong communication, flexibility with hours, and the ability to delegate tasks while maintaining store standards. Join a team that values growth and service excellence.

Qualifications

• 6 months of experience in a role involving frequent customer interaction and requests fulfillment.
• Experience delegating tasks to others and coordinating two or more employees.
• Flexible availability including early mornings, evenings, weekends, nights and holidays.
• Ability to prepare and coach the preparation of beverages/food to standard recipes or adapt as needed.

Responsibilities

• Lead with craft and heart to make Starbucks a welcoming space for the community.
• Direct daily store operations and ensure quality beverages and food.
• Coach partners to follow recipes, service standards and safety procedures.
• Maintain cash handling, store safety and security; support a positive, collaborative team.

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company in Lapeer, MI is seeking a Shift Supervisor to lead daily store operations with a focus on craft and heart. You will guide team members, ensure quality beverages and food, and create a welcoming environment for customers and the community.

The role requires at least 6 months of customer-facing experience, strong communication, flexibility with hours, and the ability to delegate tasks while maintaining store standards. Join a team that values growth and service excellence.