Shift Supervisor - Craft Coffee & Team Leader

Starbucks Corp.; Bloomfield Hills (MI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Tuition assistance

Paid vacation

Sick time

Holiday pay

Stock program

Quarterly bonus

Job summary

Starbucks Corp. in Bloomfield Hills, MI is seeking a Shift Supervisor to lead a coffeehouse team with craft and heart, ensuring a warm service and high-quality beverages. You will coach teammates, manage daily operations, handle cash and safety, and deliver the Starbucks experience that connects with the community.

Join us to guide daily store activities, train partners, and maintain exceptional customer care while upholding company policies and safety standards.

Qualifications

• Six months of customer-facing experience.
• Experience delegating tasks to two or more employees.
• Ability to learn quickly and adapt to the store environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead shift and ensure quality beverages and customer satisfaction.
• Coach teammates and delegate tasks to ensure smooth operations.
• Maintain cash handling procedures and store safety protocols.
• Uphold Starbucks standards and represent the brand in the community.

Skills

Customer service

Team leadership

Effective communication

Interpersonal skills

Tools

POS system

Job description

Starbucks Corp. in Bloomfield Hills, MI is seeking a Shift Supervisor to lead a coffeehouse team with craft and heart, ensuring a warm service and high-quality beverages. You will coach teammates, manage daily operations, handle cash and safety, and deliver the Starbucks experience that connects with the community.

Join us to guide daily store activities, train partners, and maintain exceptional customer care while upholding company policies and safety standards.