Shift Supervisor: Craft Coffee Leader & Team Coach

Starbucks Corp.; Iron Mountain (MI); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

401(k) with employer match

Starbucks equity program (Bean Stock)

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. in Michigan is seeking a dedicated Shift Supervisor to lead daily operations and craft quality beverages in a welcoming community space. You will supervise partners, ensure fast, friendly service, uphold safety and store standards, and coach team members to meet recipes and customer needs.

Ideal candidates demonstrate strong communication, reliability, and a passion for hospitality. This role offers a path to growth within a beloved brand and a comprehensive benefits package.

Qualifications

• Maintain regular attendance and punctuality.
• Flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store operating policies and standards including quality beverages and food, cash handling, and safety.
• Prepare and coach food/beverage preparation to standard recipes or customer customizations.
• Delegate tasks to other employees and coordinate multiple staff.

Responsibilities

• Lead shift operations and supervise partners.
• Ensure quality beverages and fast, friendly service.
• Uphold store safety, security, and cash handling procedures.
• Coach and develop team members to meet recipes and customer needs.
• Maintain a welcoming, clean, and productive environment.

Skills

Customer service

Leadership

Communication

Teamwork

Flexibility

Attendance

Job description

Starbucks Corp. in Michigan is seeking a dedicated Shift Supervisor to lead daily operations and craft quality beverages in a welcoming community space. You will supervise partners, ensure fast, friendly service, uphold safety and store standards, and coach team members to meet recipes and customer needs.

Ideal candidates demonstrate strong communication, reliability, and a passion for hospitality. This role offers a path to growth within a beloved brand and a comprehensive benefits package.