Shift Leader, Coffee Craft & Guest Experience

Starbucks Corp.; Grosse Pointe (MI); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Tuition coverage

Paid vacation

Parental leave

Job summary

Starbucks Corp. in Michigan seeks a shift supervisor to lead a coffeehouse with craft and heart, ensuring a welcoming space for the community and a consistent, high-quality experience for every guest.

You’ll coach partners, manage daily operations, uphold safety standards, and partner with the team to deliver great beverages and food while embodying Starbucks’ values and service excellence.

Qualifications

• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to other employees or coordinating two or more employees.
• Ability to direct the work of others and learn quickly.

Responsibilities

• Lead team to prepare beverages and food to Starbucks recipes.
• Coach baristas on beverage preparation and customer service.
• Delegate tasks to team and coordinate two or more employees.
• Maintain store policies, safety and security.
• Provide excellent customer service and build relationships.

Skills

Customer interaction

Food & beverage prep

Leadership

Communication

Teamwork

Retail knowledge

Attendance & punctuality

Flexibility

Job description

Starbucks Corp. in Michigan seeks a shift supervisor to lead a coffeehouse with craft and heart, ensuring a welcoming space for the community and a consistent, high-quality experience for every guest.

You’ll coach partners, manage daily operations, uphold safety standards, and partner with the team to deliver great beverages and food while embodying Starbucks’ values and service excellence.