Shift Supervisor: Lead Coffee Craft & Customer Moments

Starbucks Corp.; Bloomfield Hills (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid parental leave

Vacation time

Sick time

Holiday pay

401(k) with match

Stock program (S.I.P.)

Bean Stock

Quarterly bonus

Emergency savings tools

Education benefits

ASU tuition coverage

Student loan resources

Backup care

DACA reimbursement

Job summary

Starbucks Corp. in Bloomfield Hills, MI, seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach teammates, delegate tasks, and uphold store standards, including quality beverages, food, cash handling, and safety.

Ideal candidates bring 6 months of customer-facing experience, strong communication, and teamwork. The role offers growth opportunities, comprehensive benefits, and a supportive work environment.

Qualifications

• Six months of customer-facing experience.
• Prepare and coach the preparation of beverages/food to standard recipes or customized for customers.
• Delegate tasks to other employees and coordinate tasks of two or more staff.
• Ability to direct the work of others and learn quickly.
• Strong oral communication and teamwork abilities.
• Knowledge of the retail environment and store policies.

Responsibilities

• Lead store operations with craft and heart to create a welcoming space.
• Ensure quality beverages and food, cash handling, and store safety.
• Coach teammates and delegate tasks to ensure smooth shift execution.
• Maintain policies and provide excellent customer service during all hours.

Skills

Attendance

Punctuality

Flexible hours

Customer service

Coaching

Delegation

Learn quickly

Communication

Interpersonal skills

Teamwork

Relationship building

Retail environment

Job description

Starbucks Corp. in Bloomfield Hills, MI, seeks a Shift Supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach teammates, delegate tasks, and uphold store standards, including quality beverages, food, cash handling, and safety.

Ideal candidates bring 6 months of customer-facing experience, strong communication, and teamwork. The role offers growth opportunities, comprehensive benefits, and a supportive work environment.