Shift Supervisor - Lead Team & Guest Experience

Del Taco; Escondido (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Del Taco is seeking a Shift Manager to support store operations and guest experience, working with the General Manager to lead a fast-paced team.

Our Shift Managers have significant opportunities for growth and career advancement and are charged with training the next generation of leaders, guiding them to be promoted and empowering them to have a successful career. You will supervise 1–7 team members and ensure quality, safety, and policy compliance.

Qualifications

• 1-2 years of experience in quick service restaurant environment with demonstrated ability to ensure guest satisfaction and ability to train and maintain an on-going guest service delivery.
• Demonstrated ability to be a leadership partner with management and staff, and to provide quality service to guests.
• Demonstrated ability to handle multiple tasks with effective follow-through.
• Demonstrated ability to motivate and lead staff to achieve organizational goals.
• Ability to read, write and speak effectively in English.

Responsibilities

• Supports General Manager in supervising team that delivers effective results in quality, guest service, food cost, labor cost, safety, security, cleanliness and product preparation.
• Running shifts and supporting the GM in managing the execution of all Company policies, procedures, programs and systems.
• Knowledge of all work station functions and paperwork essential for recording and monitoring each job in the restaurant.
• Supervises 1 to 7 Team Members
• Ensures objectives are reached in all areas while following all Company guidelines.
• Ensure compliance during shifts with all federal, state and local laws and ethical business practices.
• Supports GM in creating and maintaining an “Employer of Choice” environment.
• Supports GM in providing leadership, direction, training and development to the restaurant team.
• May perform other responsibilities as assigned.

Skills

Leadership

Guest service

Team supervision

Cash handling

POS systems

Communication

English

Tools

POS systems

Job description

Del Taco is seeking a Shift Manager to support store operations and guest experience, working with the General Manager to lead a fast-paced team.

Our Shift Managers have significant opportunities for growth and career advancement and are charged with training the next generation of leaders, guiding them to be promoted and empowering them to have a successful career. You will supervise 1–7 team members and ensure quality, safety, and policy compliance.