Shift Supervisor: Lead Team & Guest Experience

Fresh Dining Concepts

Chicago Ridge (IL)

On-site

USD 22,000 - 23,000

Full time

8 days ago
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Benefits offered by this job

Flexible scheduling
Free on-duty shift meals
Paid training
Advancement opportunities
Free uniforms
Health insurance
Life insurance
401(k)

Job summary

Auntie Anne's in Chicago Ridge, IL is seeking a Shift Manager to lead daily operations and deliver outstanding guest experiences. You will supervise shifts, coach team members, and ensure quality standards and food safety are met while maintaining a warm, efficient service style.

Ideal candidates bring reliability, strong communication, and the ability to thrive in a fast-paced environment. The role offers hourly pay, weekend work, and opportunities for growth within the brand.

Qualifications

  • Must be 18 years or older.
  • Reliable transportation and consistent attendance.
  • Weekend availability required.
  • TB clearance may be required by location.
  • Food Handler Certification within 30 days of hire.

Responsibilities

  • Welcome guests with friendly, professional service.
  • Lead shifts, coach team members, and ensure guest satisfaction.
  • Prepare, bake, and serve Auntie Anne's products per recipes.
  • Maintain safety, sanitation, and brand standards.
  • Operate registers and handle cash accurately.
  • Open/close procedures and cash accountability.
  • Maintain clean, organized, and food-safe work area.
  • Support training and development of staff.

Skills

Leadership
Customer Service
Teamwork
Punctuality
Communication
Food Safety
Training

Education

High School Diploma or equivalent
Food Handler Certification

Tools

POS Systems
Store Technology Systems

Job description

Auntie Anne's in Chicago Ridge, IL is seeking a Shift Manager to lead daily operations and deliver outstanding guest experiences. You will supervise shifts, coach team members, and ensure quality standards and food safety are met while maintaining a warm, efficient service style.

Ideal candidates bring reliability, strong communication, and the ability to thrive in a fast-paced environment. The role offers hourly pay, weekend work, and opportunities for growth within the brand.

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