Shift Supervisor: Lead Team & Guest Experience

Fresh Dining Concepts; Chicago Ridge (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Flexible scheduling

Free on-duty shift meals

Paid training

Advancement opportunities

Free uniforms

Health insurance

Life insurance

401(k)

Job summary

Auntie Anne's in Chicago Ridge, IL is seeking a Shift Manager to lead daily operations and deliver outstanding guest experiences. You will supervise shifts, coach team members, and ensure quality standards and food safety are met while maintaining a warm, efficient service style.

Ideal candidates bring reliability, strong communication, and the ability to thrive in a fast-paced environment. The role offers hourly pay, weekend work, and opportunities for growth within the brand.

Qualifications

• Must be 18 years or older.
• Reliable transportation and consistent attendance.
• Weekend availability required.
• TB clearance may be required by location.
• Food Handler Certification within 30 days of hire.

Responsibilities

• Welcome guests with friendly, professional service.
• Lead shifts, coach team members, and ensure guest satisfaction.
• Prepare, bake, and serve Auntie Anne's products per recipes.
• Maintain safety, sanitation, and brand standards.
• Operate registers and handle cash accurately.
• Open/close procedures and cash accountability.
• Maintain clean, organized, and food-safe work area.
• Support training and development of staff.

Skills

Leadership

Customer Service

Teamwork

Punctuality

Communication

Food Safety

Training

Education

High School Diploma or equivalent

Food Handler Certification

Tools

POS Systems

Store Technology Systems

Job description

Auntie Anne's in Chicago Ridge, IL is seeking a Shift Manager to lead daily operations and deliver outstanding guest experiences. You will supervise shifts, coach team members, and ensure quality standards and food safety are met while maintaining a warm, efficient service style.

Ideal candidates bring reliability, strong communication, and the ability to thrive in a fast-paced environment. The role offers hourly pay, weekend work, and opportunities for growth within the brand.