Shift Supervisor: Lead Team, Elevate Service

Papa John's International; Washington (IL); On-site; USD 19,000 - 23,000; Full time

Job summary

Papa John's International is seeking a Supervisor to oversee restaurant shifts, ensure high quality products and customer service, and drive profitability. The role involves enforcing company policies, procedures, and safety standards while guiding a team to deliver exceptional service in a fast-paced environment.

Ideal candidates have a high school diploma or GED, reliable employment history, and the ability to lead a team, manage cash, and maintain safety standards across all duties.

Qualifications

• High School diploma or GED.
• Successful and stable employment history.

Responsibilities

• Demonstrate exemplary operations skills in all aspects of the restaurant and ensure each product meets Papa John’s standards while addressing customer concerns.
• Supervise a restaurant team, adjust staffing to sales and train team to exceed customer expectations, maintain standards and promote teamwork.
• Contribute to sales goals through prompt, friendly service and improving check averages via product training.
• Contribute to profit goals by proper use of the FOCUS System, cash management, inventory control, and maintaining a safe, clean restaurant environment.

Skills

Attention to Detail

Commitment to Task

Customer Focused

Initiative

Relationship Management

Teamwork

Cash management

Education

High School diploma or GED

Job description

Papa John's International is seeking a Supervisor to oversee restaurant shifts, ensure high quality products and customer service, and drive profitability. The role involves enforcing company policies, procedures, and safety standards while guiding a team to deliver exceptional service in a fast-paced environment.

Ideal candidates have a high school diploma or GED, reliable employment history, and the ability to lead a team, manage cash, and maintain safety standards across all duties.