Shift Lead: Pizza Operations & Team Coach

Papa Johns; Wisconsin; On-site; USD 17,000 - 22,000; Full time

Job summary

Papa John’s is seeking a hands-on Shift Supervisor to oversee daily restaurant operations, ensure quality products, and deliver outstanding customer service. You will supervise shifts, train team members, monitor inventory, and uphold company policies to drive profitability and guest satisfaction.

Ideal candidates have a high school diploma, stable work history, and strong leadership skills. This role requires the ability to work long hours, including nights and weekends, and a commitment to

Qualifications

• Leadership and front-line team supervision.
• Strong customer service and problem-solving abilities.
• Clear communication with team and management.
• Willingness to train and develop staff.

Responsibilities

• Supervise shifts and ensure quality products and customer service to drive profitability.
• Train and coach team; manage staffing, safety, and cleanliness.
• Contribute to sales goals through prompt, friendly service and upselling.
• Oversee cash handling, inventory, and adherence to policies and procedures.

Skills

Leadership

Customer service

Communication

Team training

Education

High School diploma or GED

Job description

Papa John’s is seeking a hands-on Shift Supervisor to oversee daily restaurant operations, ensure quality products, and deliver outstanding customer service. You will supervise shifts, train team members, monitor inventory, and uphold company policies to drive profitability and guest satisfaction.

Ideal candidates have a high school diploma, stable work history, and strong leadership skills. This role requires the ability to work long hours, including nights and weekends, and a commitment to